FTW Game Co.

About FTW Game Co.

Bought a game from them that didn't work. Returned it(for store credit only) because it didn't work. They didn't have anything in store I wanted but another store 30min away did. Drove 30 min got a game on store credit and then bought another game that I had been looking for. Got home and found out they sell cartridges that have been modified that don't work. 4 games from 2 stores and 2 games that don't work.. why would I want store credit at this point? It's a 50/50 chance the game is going to work. The people are nice but test the games to ensure quality. 2 stars for the customer service. I'd give it 0 for quality assurance. Come on it take 2min to plug a cartridge in and test it before you throw it in your case. The people that own the stores reached out and are making things right. I appreciate that they are doing everything they can. I'd still shop at either location.